Refund policy
At Make A Way Fundraising, we want you to love your purchase. Because each purchase directly supports fundraising efforts, we ask that you carefully review your order before completing your purchase.
Returns
We accept returns within 7 days of delivery for eligible items.
To qualify for a return, items must be:
- Unused and in original condition
- Free from damage, stains, odors, or signs of wear
- Returned with original tags and packaging (if applicable)
Non-Returnable Items
The following items cannot be returned:
- Clearance or final sale items
- Personalized or custom products
- Gift cards
- Earrings and other personal-use items for hygiene reasons
- Products marked as non-returnable
Exchanges
If you receive an item that is damaged, defective, or incorrect, please contact us within 7 days of delivery. We will gladly replace the item at no additional cost.
Refunds
Once your return is received and inspected, we will notify you regarding approval of your refund.
Approved refunds will be issued to your original payment method within 5–10 business days.
Original shipping charges are non-refundable.
Return Shipping
Customers are responsible for return shipping costs unless:
- The item was damaged upon arrival
- We shipped the wrong item
- The product has a manufacturing defect
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please email us within 7 days of delivery at:
Please include:
- Your order number
- A description of the issue
- Photos of the product and packaging
Lost Packages
Once an order has been marked as delivered by the shipping carrier, Make A Way Fundraising is not responsible for lost or stolen packages. We encourage customers to contact the carrier directly for assistance.
Contact Us
Questions regarding returns, exchanges, or refunds may be directed to: